Archives: Testimonials

I went in to the store for the first time today. I was greeted by 2 lovely ladies. They asked how they may help/what I might need. I'd already looked at the website, so I knew what I needed. They were very pleasant. I then went to the cashier & she was just as wonderful, greeting me with a smile. We chatted a bit about the weekend weather warm up & me going fishing. I backed my car up to the barn & a young gentleman loaded my 50 lb bag of bird seed into my trunk, smiled and wished me a nice day. Great customer service. Very warm & welcoming. Definitely makes me want to come back. Thank you! Anymore, going into a store is very impersonal and most of the employees act as if you're disturbing them. This is not the case here. They also have reasonable prices. I recommended Copley feed to all my friends that feed birds like I do.

I went in to the store for the first time today. I was greeted by 2 lovely ladies. They asked how they may help/what I might need. I'd already looked at the website, so I knew what I needed. They were very pleasant. I then went to the cashier & she was just as wonderful, greeting me with a smile. We chatted a bit about the weekend weather warm up & me going fishing. I backed my car up to the barn & a young gentleman loaded my 50 lb bag of bird seed into my trunk, smiled and wished me a nice day. Great customer service. Very warm & welcoming. Definitely makes me want to come back. Thank you! Anymore, going into a store is very impersonal and most of the employees act as if you're disturbing them. This is not the case here. They also have reasonable prices. I recommended Copley feed to all my friends that feed birds like I do.

The owners Mark and Nancy Roesner, have kept the old fashioned values that the founders instilled into them back in 1969, when they both first began working at Copley Feed. Some of the values are as simple as good old one-on-one personal service to every customer who enters the door at Copley Feed.

I love this store. The people who work there are incredibly knowledgeable, helpful and patient and the prices are right. I am so happy that stores like this still exists and I plan to go back regularly.

They found a great void to fill in Copley even with competing chain stores not far away. Customer relationships matter more than ever, cheers!